Frequently Asked Questions

Answers to the questions customers ask us most about shopping, shipping, workshops, and paint at Finders Keepers Brantford Shop in Brantford, Ontario.

Where are you located?

Finders Keepers Brantford Shop is a boutique and DIY studio at 196 King George Road, Brantford, Ontario, N3R 5L3. See our Location page for a map.

What are your hours?

Monday to Friday, 10am to 6pm, including Thursdays. Saturday, 10am to 4pm. Sunday, closed.

Do you ship?

Yes, across Canada only. Orders are processed in 1 to 3 business days, then delivery is 2 to 5 business days in Ontario and 5 to 10 business days in the rest of Canada. Shipping is calculated at checkout, and standard shipping is free on Canadian orders over $200 before taxes. See our Shipping Policy for full details.

Can I pick up my online order?

Yes. Choose Local Pickup at checkout and we will notify you when your order is ready for pickup in Brantford.

What is your return policy?

All sales are final. If you would like another paint colour, it can be exchanged if it is sealed, in its original packaging, and you have your receipt or proof of purchase. Exchanges are in person only at 196 King George Road, Brantford. If something arrives defective, damaged, or wrong, contact us right away. See our Refund Policy.

What do you sell?

Fusion Mineral Paint, Milk Paint, and Alchemy paint lines, plus brushes, prep, and accessories, home decor, furniture pieces, seasonal and Christmas decor, and handmade items from more than 50 in-store consignment vendors.

Do I need to sand before using Fusion Mineral Paint?

For most projects, no sanding or prepping is required, just a quick wipe down and clean first. Fusion Mineral Paint is non-toxic, no VOC, and eco-friendly, and can be used on wood, metal, plastic, glass, tile, concrete, and laminate.

How do I book a workshop?

See the Workshop Schedule page, pick a night, then choose that date from the dropdown on the workshop product page. Sessions start at $39, supplies included, and are for all skill levels with step-by-step help.

Can I book a private workshop?

Yes. Call the shop at (519) 304-2659 to ask about a private group booking.

How do I contact you?

Use the Contact Us form on the site, or email ashley@brantfordfinderskeepers.ca.